Make sure to conduct effective training sessions for all new agents and keep them updated every time you plan a new release.
As a founding member of the Reference team, he helped grow Tech Reference now part of Insider Reviews from humble beginnings into a juggernaut that attracts over 20 million visits a month.
Would you like to continue chatting?.
I want to inform you that we are recording all our chat conversations for QA purposes and making sure we provide the best customer service to our customers.
I will put you on hold for a moment while I review the information.
Actually, Amazon does have a live chat.
But we still like you.
The bot will give you a few options, the first two of which lead to speaking with a real person.