However, if your site has a live chat function, even customers who are far, far away from your physical location can contact you instantly and make inquiries or arrange purchases.
Depending on your live chat software, you should be able to store, organize, and tag chats to filter them for review later.
Why is that the case? On average, with proper training, most live chat agents can handle three or more chats simultaneously.
This uncertainty will destroy their shopping experience.
This is where Live chat can come into play.
Florian FĆ¼rst, Another benefit of live chat: it works for all types of businesses.
They now love working with this new medium.
Stephanie Heitman Stephanie is the Senior Managing Editor for LOCALiQ, where you can find her sharing tips, insights, and stories about how marketing helps local businesses grow.