AirAsia review As a low-cost airline, AirAsia is optimizing the costs of its services, and this includes customer service as well.
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I have booked more than 5 flights in past few months; unfortunately I received 5 emails from Air Asia about the flight rescheduled on every single flight.
This usually results in numerous changes to the dates of already purchased tickets â as revenue optimization usually involves shifting passengers from several partially filled flights to one flight with a similar date.
How can you get help if you need it quickly? AVA Itu telah mengurangi waktu tunggu menanggapi pertanyaan pelanggan secara signifikan dan meningkatkan kepuasan pelanggan sebesar 90 persen dalam 12 bulan terakhir," ujar Adam.
To contact AirAsia you need to use one of the online channels: Twitter, Facebook Messenger or live chat on AirAsia website.
Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions.
The quality of answers is satisfactory for popular questions, common problems, and purchase of ancillary products and add-ons baggage allowance, seat selection, meals, travel insurance.