Michael O'Leary subsequently announced that the test was being dropped following outrage in South Africa.
In July 2010, Ryanair once again found itself in controversy regarding alleged misleading advertising.
In subsequent contract renewal negotiations, the airline has been reported to play airports against each other, threatening to withdraw services and deploy the aircraft elsewhere, if the airport does not make further concessions.
The handling of refunds from Ryanair has caused a surge in complaints to the CAR , with customers claiming that they have been refused a refund for the flight cancellation.
Retrieved 9 December 2010.
Another provocative ad campaign headlined "Expensive BAstards! This means it is more likely to fly its aircraft between the lowest cost airports in anticipation that its presence alone on that route will be sufficient to create a demand which previously may not have existed, either in whole or in part.
Examples include Barcelona, Oslo, Copenhagen and Manchester, which the carrier increased flights from in 2021.
Duff had previously attempted to contact Ryanair on three occasions to inquire about its policy regarding travellers' colostomy bags, but each time no one had answered the phone after half an hour.