Is the live chat open at the weekend? Nothing to do with security.
DPD could do with taking some lessons from Evri! Please note that the wait time on this line has increased during 2018 and you may have to wait up to 25 minutes to speak to someone.
For ease with managing your future deliveries, become a parcel wizard member for FREE Great! You can change your delivery date, opt to collect at your local DPD Pickup Point and if the shipper has authorised, your parcel can be delivered to a neighbour.
The driver never attempted to come to the house I know because I was sitting by the door at the time.
Yeah, been lied to by every delivery company under the sun at least once, but this one feels all the more blatant because, as you say mencken, where else would I be right now? This is worst possible service.
Very bad customer service I have send a lot of emails nobody replied, a lot phone calls been made nobody bothering to explain situation and help , dpd done investigation 6 working days passed already and still don't know anything.
Expecting a delivery today, with the delivery slot between 11.
We needed something that would work on all platforms and even our Android phones- Olark fit the bill.