The chatbots of the future will employ more machine-learning algorithms to answer a wider spread of questions.
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Suggesting that chatbots are an alternative to live chat is simply incorrect.
Your agents can build a connection with your chatting customers through.
Event owners are not subject to the frequency threshold.
Retrieved April 28, 2018.
Chatbots have clear value —but not as standalone contact channels.
You want a real time solution that gets the conversation started and keeps it in real time, not defaulting back to the slow, static email exchange a consumer is trying to avoid.